Shipping policy
At The Herbtician, we craft each herbal blend and accessory with care, and we want your order to arrive safely and beautifully.
Processing Time
• Orders are typically processed and shipped within 1 week.
• Each blend is hand-packed, so we appreciate your patience as we ensure quality.
Shipping Rates & Timeframes
• Shipping costs are calculated at checkout.
• Standard shipping typically takes 3–7 business days within the U.S.
• Please note that delivery times are estimates and may vary depending on your location and the carrier.
Order Tracking
• Once your order ships, you will receive a tracking number via email.
• Please allow 24 hours for tracking updates to appear.
Shipping Issues
• We are not responsible for delays caused by the carrier or events outside our control.
• If your package arrives damaged or incorrect, please contact us within 7 days at info@theherbtician.com. While we cannot accept returns, we’ll work with you to make it right.
International Shipping
• Currently, we only ship within United States. International shipping may be offered in the future.